01About this policy
This Privacy Policy describes how Parallax Games collects, uses, and discloses information when you use our mobile applications, games, related online features, and website. This Privacy Policy applies to all mobile applications and games published by Parallax Games, including PixelBox and any other Parallax Games titles, unless a separate privacy policy is provided for a specific product.
Our mobile applications are generally provided at no cost unless otherwise stated and are intended for use as is.
This Privacy Policy explains how we process information; it is not a request for your consent. Where consent is required, we request it separately before the relevant processing begins. Merely installing or using our Service does not constitute consent to optional advertising tracking or analytics. The data collected depends on the application, the features and services enabled, your privacy choices, and applicable law.
02Terms & definitions
Interpretation and Definitions
Interpretation
Words with initial capital letters have meanings defined under the following conditions. These definitions have the same meaning whether they appear in singular or plural.
Definitions
For the purposes of this Privacy Policy:
- Application means any mobile application or game published by Parallax Games.
- Advertising Identifier means a device identifier used for advertising or analytics purposes, such as IDFA on iOS or Google Advertising ID on Android, where available and permitted by your device settings and applicable law.
- Company, referred to as either "the Company", "We", "Us", or "Our" in this Privacy Policy, refers to Parallax Games, Moldova, Bendery, Scolnaia nr 25.
- Country refers to Moldova.
- Device means any device that can access the Service, such as a computer, mobile phone, or tablet.
- Personal Data means any information that relates to an identified or identifiable individual.
- Service means the Application, the Website, or both.
- Service Provider means any natural or legal person who processes data on behalf of the Company. This includes third-party companies or individuals used to provide, support, analyze, or improve the Service.
- Usage Data means data collected automatically, either generated by use of the Service or from the Service infrastructure itself.
- Website refers to Parallax-Games, accessible from https://parallax-games.com/
- You means the individual accessing or using the Service.
03Information we collect
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide certain personally identifiable information only when it is needed for a feature, support request, account-related feature, data deletion request, or legal/compliance purpose. This may include:
- Email address
- Display name or profile name
- Account identifiers
- Advertising Identifier, such as IDFA or Google Advertising ID, where applicable
- Any information you choose to provide when contacting us
Usage Data
Usage Data may be collected automatically when using the Service, subject to the purposes, legal bases, and privacy choices described below.
Usage Data may include information such as your Device's Internet Protocol address, device type, operating system, application version, unique device identifiers, gameplay events, feature usage, crash reports, diagnostic data, and the time and date of your use of the Service.
When you access the Service through a mobile device, we and our Service Providers may collect certain information automatically, including the type of mobile device you use, your mobile operating system, unique device identifiers, advertising identifiers where permitted by your device settings and applicable law, crash data, performance data, and other diagnostic data.
Log Data
When you use our Service, including when an error or crash occurs in an application, we or our third-party Service Providers may collect data and information called Log Data. This Log Data may include information such as your Device Internet Protocol address, device model, operating system version, application version, the configuration of the application when using the Service, the time and date of your use of the Service, crash reports, performance data, and other statistics.
Information Collected by Online Features
Some Parallax Games applications may include optional or required online features, such as profiles, leaderboards, ratings, daily records, cloud sync, remote catalog data, or social/home features. To provide these features, we may process account identifiers, profile names, scores, progress, gameplay statistics, reactions, likes, favorites, and other information needed to operate those features.
Information Collected while Using the Application
Our applications may store gameplay progress, settings, profile data, and similar information locally on your Device. Some applications may also sync limited gameplay or profile information to our servers or to third-party Service Providers when online features are enabled.
We do not intentionally collect sensitive personal information such as precise location, contacts, photos, videos, microphone recordings, health data, or financial card details through our games unless a specific application feature clearly asks for permission and you grant it.
Tracking Technologies and Cookies
Our Website may use cookies and similar tracking technologies to operate the Website, understand traffic, remember preferences, and improve the Service. Mobile applications may use SDKs and similar technologies provided by Service Providers for analytics, crash reporting, advertising, or online-service functionality.
You can instruct your browser to refuse cookies or to indicate when a cookie is being sent. You can also limit tracking and personalized advertising through your mobile device settings where supported.
04How we use information
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
- To provide and maintain the Service, including online features, gameplay progress, profiles, ratings, leaderboards, daily records, and cloud sync.
- To monitor and analyze use of the Service, understand how users interact with our products, fix bugs, improve performance, and improve our games continuously.
- To manage your requests, including support requests, privacy requests, and data deletion requests.
- To contact you when necessary, for example regarding support, security, legal, or service-related matters.
- To deliver advertisements, attribute installations to advertising campaigns, measure advertising and purchase revenue, and evaluate campaign performance, where the relevant services are enabled and permitted by applicable law and your privacy choices.
- To detect, prevent, and address technical issues, abuse, fraud, cheating, or security problems.
- To comply with legal obligations and enforce our agreements and policies.
06Analytics & your choices
Advertising, Analytics, and Your Choices
PixelBox usage analytics: Starting with Android version 2.3.1 (build 69), usage analytics is enabled by default when no analytics preference has been saved. We use Google Analytics for Firebase to measure app usage and gameplay, including app-instance identifiers, device and app information, and gameplay and purchase events. Analytics may be exported to our BigQuery and Unity accounts for measurement. This is identified product analytics, not anonymous measurement. Advertising storage, advertising user data, ad personalization and advertising ID collection remain disabled for Firebase.
Your PixelBox analytics choice: You can turn usage analytics off at any time in Profile → Privacy & data → Analytics and crash reports. Your saved choice is retained, including an earlier refusal when you upgrade. Turning off usage analytics clears pending telemetry and resets Firebase analytics data in the app. Crash reporting is optional and disabled by default. Advertising and attribution services, including Tenjin, use separate privacy choices; disabling advertising does not automatically disable usage analytics.
Where required by applicable law, we request consent before using non-essential device storage or access technologies for advertising, attribution, or analytics. Advertising measurement can be included in the same consent interface as advertising. The interface describes the purposes and partners involved and allows you to accept, refuse, or customise the relevant choices.
In PixelBox, you can revisit advertising and attribution choices through the in-app privacy settings when these features are enabled. Refusing Tenjin attribution does not prevent you from playing. Withdrawing the required consent stops new Tenjin event submissions from the app; it does not automatically delete data already processed. You can request deletion by contacting us.
Your choices may affect ad availability and ad-supported optional features, including rewarded advertisements. We do not treat closing a privacy message, inactivity, or continued gameplay as consent. Processing necessary to provide requested online features, maintain security, or comply with law may continue under another applicable legal basis.
You may also use your browser's privacy controls and your device's advertising and permission settings. These controls do not necessarily replace the choices available in the app or automatically delete previously collected data.
Some privacy laws define certain advertising-related disclosures as a "sale", "sharing", or processing for targeted advertising even without payment for the data. Where those laws apply, you may exercise the relevant opt-out rights through the available privacy interface or by contacting us.
07Legal bases & payments
Legal Bases for Processing
Where the GDPR, UK GDPR, or similar rules require a legal basis, we rely on the basis appropriate to the purpose:
- - Providing the service you request: processing necessary to provide requested account, online gameplay, purchase, or support features under our agreement with you.
- - Legitimate interests: maintaining the security and reliability of the Service, preventing abuse or fraud, and investigating technical problems, where those interests are not overridden by your rights. This does not replace consent where consent is required for device storage, access, or tracking.
- - Consent: optional advertising tracking, attribution, and analytics where required. You can withdraw consent without affecting the lawfulness of processing that took place before withdrawal.
- - Legal obligations: processing necessary to comply with applicable legal, accounting, tax, or regulatory requirements.
Service Providers
We may employ third-party companies and individuals for the following reasons:
- To facilitate the Service
- To provide the Service on our behalf
- To perform Service-related services
- To assist us in analyzing how the Service is used
Providers acting as our processors process Personal Data on our behalf for the agreed services and under applicable data-protection requirements. Some partners, including advertising networks or app stores, may also act as independent controllers for their own processing. Their privacy policies describe those activities and available rights. Linking to a partner policy does not remove our responsibility for our own collection and sharing of Personal Data.
Payments
Some applications may offer paid products, subscriptions, or in-app purchases. We do not store or collect your payment card details. Payment information is processed directly by the relevant app store or payment provider, such as Google Play or Apple App Store, and is governed by their privacy policies and payment terms.
08Retention & international transfers
Retention of Your Personal Data
The Company will retain Personal Data only for as long as necessary for the purposes set out in this Privacy Policy, including to provide the Service, comply with legal obligations, resolve disputes, enforce agreements, maintain security, and support legitimate business operations.
Retention depends on the type of information and the purpose for which it was collected. Relevant criteria include whether an account or feature remains in use, whether information is needed to resolve a support request or security incident, and applicable legal record-keeping requirements. Data used for advertising measurement is subject to the applicable service configuration and retention arrangements. You may contact us for information about retention of your data.
Transfer of Your Personal Data
Your information may be processed at the Company's operating offices and in other locations where the parties involved in processing are located. This means your information may be transferred to and maintained on computers located outside your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.
The Company will take steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. Where applicable law requires safeguards for an international transfer, the transfer must be covered by an appropriate mechanism, such as an applicable adequacy decision or recognised contractual safeguards, including UK-specific arrangements where required. Contact us for information about the safeguards applicable to your data.
09Your rights & data deletion
Looking to delete your PixelBox account or data? View deletion instructions →
Your Privacy Rights and Data Deletion
Depending on your location and applicable law, you may have the right to request access to your Personal Data, correction of inaccurate data, deletion, restriction of processing, or a portable copy of certain data. You may also have the right to object to processing, withdraw consent, and opt out of certain advertising-related processing. These rights are subject to applicable conditions and exceptions.
To exercise a right or request deletion of data associated with a Parallax Games application, email stanislavmaraculin@parallax-games.com. Please identify the application and provide enough information for us to locate the relevant account or data. Do not send passwords, payment-card details, or unnecessary identity documents. We may request limited additional information where reasonably necessary to verify a request and protect your data.
We will respond within the periods required by applicable law. We may need to retain some information for legal obligations, security, fraud prevention, or the establishment, exercise, or defence of legal claims. Where an exception applies, we will explain it as required by law. Uninstalling the app does not automatically delete data held on our servers or by providers.
Requests concerning Tenjin data processed on our behalf should be sent to us. Where necessary, we will involve our processors in handling your request. For data processed by a partner as an independent controller, you can also use the privacy contacts and rights mechanisms in that partner's policy linked above. You do not have to contact every partner before submitting a request to Parallax Games.
You may lodge a complaint with your local data-protection authority. In the United Kingdom, this is the Information Commissioner's Office: https://ico.org.uk/. In the EEA, you may contact the supervisory authority in the country where you live or work, or where you believe an infringement occurred.
10Legal disclosures
Disclosure of Your Personal Data
Business Transactions
If the Company is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different privacy policy.
Law Enforcement
Under certain circumstances, the Company may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities, such as a court or government agency.
Other Legal Requirements
The Company may disclose your Personal Data in the good faith belief that such action is necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of the Company
- Prevent or investigate possible wrongdoing in connection with the Service
- Protect the personal safety of users of the Service or the public
- Protect against legal liability
11Security & children’s privacy
Security of Your Personal Data
The security of your Personal Data is important to us, but no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Children's Privacy
Our Service is not directed to children under 13. We do not knowingly collect personally identifiable information from children under 13. If we discover that we have collected Personal Data from a child under 13 without a valid legal basis, we will take appropriate steps to delete it, subject to applicable legal requirements. Where local law requires additional protections or parental authorisation for older children, those requirements also apply. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us so we can take appropriate action.
12Other websites, updates & contact
Links to Other Websites
Our Service may contain links to other websites that are not operated by us. If you click a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes are effective when they are posted on this page unless a later date is specified. Where a change requires renewed consent or additional notice, we will provide it as required before the relevant new processing begins. Updating this policy does not by itself grant consent.
Contact Us
If you have any questions about this Privacy Policy or want to request user data deletion, you can contact us:
By email: stanislavmaraculin@parallax-games.com
By visiting this page on our website: https://parallax-games.com/